DHgate is a leading online shop within electronics, clothing, health, beauty products and a lot more. According to their own statement, the company offers more than 30 million products which are available among the stores there.
DHGate.com at a glance
- Large Platform that offers different shop that includes electronics, clothing, decoration, sports and much more
- Cheap prices
- Good customer service
- Many payment methods
- Free shipping
- Very user friendly
Despite its size, the website is well organised. Everything is clearly structured and arranged clearly. The menu system is targeted, and the search bar is intelligent. A virtual marketplace to be proud of, even though it looks a lot like the Aliexpress platform. Here shopping is really fun. Important links like; Login and Basket are within view, everything else is easy to find in the footer. For fast search, there is a filter function which is adapted for the respective category.
The selection og products at DHGate is enormous
Many different shops sell their products and the range is therefore very large and includes approximately 30 million different items that come from categories as electronics, mobile phones, computers, clothing, sports, motorcycle, Home & Garden and many more. There is almost nothing that is not there. Here everything is perfectly sorted and easy to find. Big brands are available as well as small, unknown labels, although not be lacking in quality. Replica items are still easy to find at this site as well.
DHGate Search Function
The filter function is adapted to the respective category. Thus it does fast and targeted searches. You can search, not only by criteria which relate to the product, but also for products which are sent free of charge, for which there already are customer ratings or which are in stock.
Payment options: sufficiently
Dhgate.com offers various payment options. These include Credit Card, Giro Pay, Moneybookers, Western Union and bank transfer. If you want shopping security, you should choose Moneybookers or, as it is now, Skrill. Unfortunately, there is no PayPal with buyer protection. Nevertheless, the offer is more than adequate.
Customer service: Good
DHgate.com (visit the site) offers several ways to get in touch with the customer service. Customers can either use the telephone service, but this is in China, or communicate by e-mail or chat with the staff. The online chat is available 7 days a week, 24 hours a day. Many questions are already addressed in the FAQs on the website. Moreover DHgate.com is represented in numerous social networks. This is a lot easier to get in touch here than at Aliexpress.
Delivery time: usually free but long
Many products can be ordered with free shipping as the standard. However, you should also be prepared for long delivery times, which can be about 16 to 25 days. Should it go faster, customers can select express shipping with DHL or FEDEX. Sometimes even express delivery is included in the price.
DHGate return policy
Customers have the right to return their products at Dhgate.com. The limits are determined by the sellers and may differ depending on the purchased product. The return costs are held by the customer, but are later reimbursed by DHgate.com. When returning due to incorrect delivery, defective goods or similar reasons. Customers should consult the “conflict resolution” tab at their page. The cases are treated relatively quickly and usually within 10 days.
Customs and taxation:
Customers who buy at DHgate.com should remember that different vendors offer their products to sell. Not all sellers declare the goods correctly, which can cause the packets are inspected by customs. In addition, buyers have to think about import tax, customs and duties that are to be paid at the destination country. So learn your country policies within that field before ordering.
DHgate.com Review Conclusion: Good
DHgate.com is similar to Amazon and Aliexpress. Various vendors offer their product. Therefore DHgate.com has a huge range of different articles. Different articles than Amazon but similar to Aliexpress. The website is designed very professional and easy to use. The filter function is well adapted to the respective category and allows a quick search. DHgate.com offers an extensive and good customer service, which can be reached around the clock. For many products, the shipping is free, but long delivery times occur. A return of the product is possible but the handling time depends on the seller – Visit the site